Refund policy
30-Day Money-Back Guarantee
For first-time customers only.
We want you to try AP Nootropic Pre-Workout with confidence. First-time customers are eligible for a full refund within 30 days of delivery — even on an opened or used product.
Eligible if:
- This is your first purchase from AP LABS
- The request is for one (1) jar
- The request is made within 30 days of delivery
Not eligible:
- Repeat or returning customers
- Orders of more than one jar
- Bulk, wholesale, or reseller orders
- Orders flagged as fraudulent or abusive
If approved, refunds are issued to the original payment method.
Standard Returns
For all other orders not covered by the money-back guarantee:
- Return requests must be made within 30 days of purchase
- Products must be unused and in original packaging
- Returns are reviewed case by case
- Approved refunds may be issued to the original payment method or as store credit
- Shipping fees are non-refundable
How to Request a Refund or Return
Contact us through our Contact Us page with your order number and reason for the request. Our support team will guide you through next steps.